Garb Wholesale Terms and Conditions
Pricing:
Garb strives to provide competitive and fair pricing to our wholesale customers. Prices are subject to change without prior notice.
Payment Terms:
Pending credit approval most wholesale accounts qualify for Net 30 payment terms. Payment is due 30 days from the invoice date, the date the product shipped. Garb accepts payment via Check, ACH Bank Transfers, and major credit cards for a 3% service fee.
Credit Hold:
Accounts carrying a past-due credit balance greater than $500 for 60 or more days will be placed on credit hold. Accounts on credit hold may not place new orders and any remaining open orders will be held until all past-due balances are settled. Failure to resolve past due balances in a timely manner may result in the cancellation of remaining open orders, reduction in account credit terms, termination of your account with the Company, and/or collections.
Shipping:
Shipping costs are the responsibility of the wholesale customer. Garb has competitive rates with FedEx and will arrange shipping based on the customer’s preferred method and invoice the customer. Customers may opt to use their own FedEx or UPS shipping accounts. Garb does not ship to PO Boxes.
Backorder Policy:
Garb Strives to ship all orders complete and on time however there are a few reasons why we may not ship complete with all items ordered. The two main reasons are:
1) Our Quality Control Department deemed some garments below our quality standards, and they were unable to be replaced.
2) Garments may not be available to meet expected start date.
Backorders for Embroidery:
If an item on your order is short shipped five or fewer pieces a backorder will not be created. We ask that you include these items on your next reorder. If an item on your order is short shipped six or more pieces a back order will be created. If an item on your order was short shipped a complete size, regardless of quantity, a back order will be created.
Backorders for Screen Print:
The screen print process is complex and requires an extensive amount of set-up time. As such if an item on your order is short shipped 12 or fewer pieces a backorder will not be created. We ask that you include these items on your next reorder. If an item on your order is short shipped by 13 or more pieces a back order will be created.
Backorders for Heat Transfers & Patches:
All patches and heat transfers are purchased from a 3rd party supplier who has their own set of minimums. As such if an item on your order is short shipped due to quality below our standards a backorder will not be created. We ask that you include these items on your next reorder. If an item on your order is short shipped due to inventory delays a back order will be created.
If you have any questions about the status of your backorder, or would rather include the back-ordered items on your next reorder please contact Garb at 303-674-3139 or email customerservice@garbinc.com
Cancellation Policy:
Garb strives to ship every order to arrive at your door by your desired start date. To achieve this and maintain our quick turns for at once orders we must produce orders ahead of time. Garb reserves the right to produce and decorate purchase orders at any time after final artwork approval has been received by the customer after which orders may not be canceled or modified.
Confidentiality:
Wholesale customers agree to keep any pricing, product information, and business terms confidential and not disclose them to any third parties without our written consent.
Intellectual Property:
All intellectual property rights, including copyrights, trademarks, and artwork, associated with our products remain the property of our company. Wholesale customers are prohibited from reproducing, distributing, or using our designs and logos without our prior written consent.